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PC client keeps freezing
Old 03-13-2019, 11:30 PM   #1
Soxson
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Default PC client keeps freezing

Often, without warning, usually when town walking or arenaing, the client suddenly stops doing everything. Most buttons become unresponsive except for opening and closing inventory and such. This is happening a few times a day. I've heard other reports of this happening.

Gotta close it and re-open to resume whatever I was doing.

Client v3.195
Windows 10 64 bit
i7-7700k cpu 4.2 ghz
4200 mhz 4 cores
16 gigs of ram
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Old 03-14-2019, 07:57 PM   #2
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your av settings are not compatible
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Old 03-14-2019, 09:09 PM   #3
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Why is your solution to every problem to check the AV? I know for sure it's not the AV or else the client wouldn't be working at all. No AV messages or anything. I'm only using windows defender too.
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Old 03-14-2019, 09:23 PM   #4
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Need a more detailed list of what you can and can't click with mouse. And do hot keys work?
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Old 03-14-2019, 10:53 PM   #5
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Quote:
Originally Posted by Glitchless View Post
Need a more detailed list of what you can and can't click with mouse. And do hot keys work?
I will try and get a recording of it.
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Old 03-15-2019, 01:12 AM   #6
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Hotkeys not working. It seems like everything that is locally stored is working but stuff transmitted online isn't. If I missed anything needed for troubleshooting, just lmk and I'll go check it out the next time it freezes.

https://www.youtube.com/watch?v=GimO...ature=youtu.be
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Old 03-15-2019, 01:59 AM   #7
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That video was very helpful. That looks like a serious bug preventing server communication. Looking into it.
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Old 03-15-2019, 04:22 AM   #8
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Have had similar issues in past.
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Old 03-16-2019, 04:58 AM   #9
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Please let me know if you can still replicate this issue. There was a change server side.
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Probability
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Old 03-16-2019, 08:17 AM   #10
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Last week i receive a lots of "Left arena queue due to timing out." messages. I mention this because there were also the same freeze symptoms and delays as well described.
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Old 03-16-2019, 11:57 AM   #11
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Quote:
Originally Posted by Iesus View Post
Last week i receive a lots of "Left arena queue due to timing out." messages. I mention this because there were also the same freeze symptoms and delays as well described.
I never got that message however. I texted lakki to pm my toon and see if I would still get the message upon relogging. I even turned off AFK mode to see if Lakki would get the message about me being offline the next time everything locked up. He did get the offline message. Still no left arena Q or attempting to reestablish connectivity to server messages.
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Old 03-16-2019, 05:19 PM   #12
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I did more testing today. With walking companion (level 2) active in slot 1, the client locked up in within 15 minutes or so. But when I disabled the companions, I town walked and arenaed for about 45 minutes with no issues but I will keep going for another hour or two before I can reasonably suspect the companion to be the culprit. Eventually, I'll re enable the companion and see how quickly it locks up.
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Old 03-17-2019, 12:43 AM   #13
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Still getting locked up when companion is active but not when companion is inactive.
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Old 03-17-2019, 05:33 AM   #14
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OK thank you, that info will help.
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 03-17-2019, 05:57 AM   #15
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Please download this special client for testing:
https://nd1.nodiatis.com/NodiatisInstaller3.196beta.exe

It will probably lock up in the same way but it should give you an error message indicating what happened.
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P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 03-17-2019, 12:45 PM   #16
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Got a couple sceenies. Game didn't lock up but I was probably mashing the WSAD keys faster than global cooldown. Lemme know specifically what you're looking for so I don't end up spamming this thread with useless screenies.
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Old 03-17-2019, 12:55 PM   #17
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I assume this is what you're looking for. Locked up in the same way and flooded my screen with this.

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Old 03-17-2019, 01:16 PM   #18
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Another lockup

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Old 03-17-2019, 01:35 PM   #19
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More lockup error code spam

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Old 03-17-2019, 01:50 PM   #20
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TY thats what I needed.
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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