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How to report a technical game issue:
Old 01-30-2009, 03:25 AM   #1
Glitchless
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Default How to report a technical game issue:

READ FIRST BEFORE POSTING IN THIS THREAD:










Reporting issues can greatly improve the likelihood of us being able to correct the problems which are causing you grief. To make a report you MUST include the following info and if you don't your post will likely be ignored or deleted:
  1. OS. Example: Windows XP, Vista 32bit, Vista 64bit, etc
  2. Browser. Example: IE 7, Firefox, IE 8 beta, Opera, etc
  3. Nodiatis Client Version. Example: v1.103 (found at the bottom right corner when logged on to Nodiatis)
  4. Java Vendor and Version. Example: Sun Microsystems Inc. 1.6.0._09 (found in the left chat box when you first log on in Nodiatis)
  5. Your amount of RAM. Example 512MB or 2GB
  6. How many clients are you running at once?
  7. If you are disconnecting is it due to a lock up or do you get the "Attempting to re-establish connectivity to server... Timeout in 49 seconds..." messages?
The following information is optional but helpful:
  1. The bottom 50 lines or so from your java console. (found by right clicking your java task tray icon and clicking "Open [version] Console") ALSO: when you open the console before you copy the bottom data hit 't' and then 'm' on your keyboard with the console open to get additional important info listed.
  2. What you were doing at the time you had the problem.
Note that if you are experiencing a persistent issue then you can turn on debug mode while playing by typing /debug. This will provide us with more information to work with in your java console.

Known Problems/Solutions:

-In general make sure you have the latest Nodiatis client and are running Java version 1.6.0._12 - however it is important that you UNINSTALL all previous versions of java prior to installing the newest version. In windows: Start -> Control Panel -> Add or Remove Programs and remove all Java programs.

-For users running a non-windows OS or users having issues running multiple clients despite having 2 or more gigs of RAM: Right click the java icon and click Open Control Panel (or find another way to access the Java Control Panel. Go to the Java tab. Under Java Applet Runtime settings click View. Paste -Xmx1024m into each section under Java Runtime Parameters. Click OK, click OK again. Restart your Nodiatis browser.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 01-30-2009, 04:11 AM   #2
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OS - Windows Vista Home Premium
Browser - IE 7.0.6000.16764
Nodiatis Client Version - v1.103
Java Vender and Version - Java Sun Microsystem Inc 1.6.0_11

Processing: &a02XPb=FRLV&a02XPk=65KL&pAdT=13A35I&pNrg=8R&pMna= BD&pPSb=1H8IE&_t=27VDAE&_p=2CF&
RECEIVED a02XPb:FRLV
RECEIVED a02XPk:65KL
RECEIVED pAdT:13A35I
RECEIVED pNrg:8R
RECEIVED pMna:BD
RECEIVED pPSb:1H8IE
RECEIVED _t:27VDAE
RECEIVED _p:2CF
Instant Send: ID=314&UID=775039386&Action=u&LastPacket=75478350
Successful post.
Processing: &a02XPb=FRMK&a02XPk=65KS&pAdT=139UKH&pNrg=99&pMna= BR&pPSb=1H8IC&_t=27VEQP&_p=2CG&
RECEIVED a02XPb:FRMK
RECEIVED a02XPk:65KS
RECEIVED pAdT:139UKH
RECEIVED pNrg:99
RECEIVED pMna:BR
RECEIVED pPSb:1H8IC
RECEIVED _t:27VEQP
RECEIVED _p:2CG
Instant Send: ID=314&UID=775039386&Action=u&LastPacket=75479897
Successful post.
Processing: &u0=some people still don't know, kind of like you and Walker|400K|0|FA06P|Hoblit|4S07N&a02XPb=FRMU&a02XP k=65L0&pAdT=139PV3&pNrg=9N&pMna=C9&pPSb=1H8IB&z=V| Hopilus|C46R61|2Q028|20|&_t=27VGCJ&_p=2CH&
RECEIVED u0:some people still don't know, kind of like you and Walker|400K|0|FA06P|Hoblit|4S07N
RECEIVED a02XPb:FRMU
RECEIVED a02XPk:65L0
RECEIVED pAdT:139PV3
RECEIVED pNrg:9N
RECEIVED pMna:C9
RECEIVED pPSb:1H8IB
RECEIVED z:V|Hopilus|C46R61|2Q028|20|
RECEIVED _t:27VGCJ
RECEIVED _p:2CH
Instant Send: ID=314&UID=775039386&Action=u&LastPacket=75481491

i was regening after a battle, and trying to talk in pms.

(if it wouldnt have happened again, i wouldnt have continued to post -.-) (and hopefully, this is what you want.)
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The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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Old 01-30-2009, 04:58 AM   #3
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Hopilus, yes that has been very helpful and indicates that the locking issue could have something to do with a lock from an outbound message. Keep debug mode on and paste the last bunch of lines again the next time it locks up and it'll help confirm this possibility.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 01-30-2009, 06:06 AM   #4
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np will do
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The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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Old 01-30-2009, 08:26 AM   #5
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I've tried the java fixes and it doesn't seem to help. The client runs fine in java update 7 from Sun but not in update 11.

Specs
1. OS.Windows XP Professional Service Pack 2
2. Browser. Firefox 3.0.5
3. Nodiatis Client Version. Example: v1.104 (found at the bottom right corner when logged on to Nodiatis)
4. Java Vendor and Version. Sun Microsystems Inc. 1.6.0._07 or 1.6.0._11

Basically, when I run in update 7 I experience the odd disconnect, but that's generally a connection issue on my side. As soon as I upgrade to update 10 or 11, the client becomes so clunky, i.e. takes about 3 seconds to respond to any command, that the game is unplayable.
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Old 01-30-2009, 09:01 AM   #6
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all the previous info is the same except the nodiatis client. on v1.104

RECEIVED S06P0G:Aura that grants your group a damage mirror that inflicts 9 damage from attacks and direct damage's back to attackers.|Aura of Thorns Rank 6|IJK|1|36|22|A|Q007|1|0|0|TPLIFV|0|0|z|1|9|0|DJ|z
RECEIVED S03P1G:Makes you immune to the next daze with a 50% chance of remaining in play when it occurs.|Aura of Lucidity Rank 6|4FE|1|4E|13|A|Q08D|5|0|0|TPLIFV|0|0|z|1|9|0|P2|z
RECEIVED A06GCD:3VVVV42
RECEIVED A04Bts:100
RECEIVED A00BtE:26
RECEIVED A01BtE:18
RECEIVED _t:6F2ER
RECEIVED _p:2TK
Instant Send: ID=33&UID=570771351&Action=F&Modifier=g&GemSlot=3& GemIndex=468&LastPacket=6785499
Successful post.
Processing: &b0=4|VVVV|VVVV|2|0|VVVV|VVVV|VVVV&b1=0|11|VVVV|7| 0&b2=4|11|VVVV|15|0|7|VVVV|VVVV&b3=6|11|VVVV|Mes'e d|0|FVVVV|FVVVV&a02XPb=LH75&a02XPk=78DN&pAdT=PGRGP &pNrg=8I&pMna=9O&pGsD=6F3I0&pPSb=1GN8P&A02BtH=C&S0 3P0G=140 energy replenish for your friendly target.|Invigorate Rank 6|IJ0|1|36|22|A|Q002|1|0|1V|0|0|0|z|1|9|0|EK|z&A00 GCD=3VVVVQK&A05GCD=3VVVV92&A0CBts=G8&_t=6F3I0&_p=2 TL&
RECEIVED b0:4|VVVV|VVVV|2|0|VVVV|VVVV|VVVV
RECEIVED b1:0|11|VVVV|7|0
RECEIVED b2:4|11|VVVV|15|0|7|VVVV|VVVV
RECEIVED b3:6|11|VVVV|Mes'ed|0|FVVVV|FVVVV
RECEIVED a02XPb:LH75
RECEIVED a02XPk:78DN
RECEIVED pAdT:PGRGP
RECEIVED pNrg:8I
RECEIVED pMna:9O
RECEIVED pGsD:6F3I0
RECEIVED pPSb:1GN8P
RECEIVED A02BtH:C
RECEIVED S03P0G:140 energy replenish for your friendly target.|Invigorate Rank 6|IJ0|1|36|22|A|Q002|1|0|1V|0|0|0|z|1|9|0|EK|z
RECEIVED A00GCD:3VVVVQK
RECEIVED A05GCD:3VVVV92
RECEIVED A0CBts:G8
RECEIVED _t:6F3I0
RECEIVED _p:2TL
Instant Send: ID=33&UID=570771351&Action=F&Modifier=t&TargetNum= 0&LastPacket=6786624
Successful post.
Processing: &b0=7|1L|VVVV|0|O00B|0&b1=6|1L|VVVV|Miss|0|FVVVV|F VVVV&b2=4|1L|1L|3VVVVVV|0|VVVV|VVVV|VVVV&b3=4|VVVV |VVVV|3|0|VVVV|VVVV|VVVV&a02XPb=LH7F&a02XPk=78DQ&p AdT=PGNK9&pHP=2F0&pNrg=8U&pMna=9Q&pGsD=6F4RG&pPSb= 1GN8O&PTgs=0&A01GCD=3VVVV7J&_t=6F4RG&_p=2TM&
RECEIVED b0:7|1L|VVVV|0|O00B|0
RECEIVED b1:6|1L|VVVV|Miss|0|FVVVV|FVVVV
RECEIVED b2:4|1L|1L|3VVVVVV|0|VVVV|VVVV|VVVV
RECEIVED b3:4|VVVV|VVVV|3|0|VVVV|VVVV|VVVV
RECEIVED a02XPb:LH7F
RECEIVED a02XPk:78DQ
RECEIVED pAdT:PGNK9
RECEIVED pHP:2F0
RECEIVED pNrg:8U
RECEIVED pMna:9Q
RECEIVED pGsD:6F4RG
RECEIVED pPSb:1GN8O
RECEIVED PTgs:0
RECEIVED A01GCD:3VVVV7J
RECEIVED _t:6F4RG
RECEIVED _p:2TM

this time, i was in the middle of battle
__________________
The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.

Last edited by Hopilus; 01-30-2009 at 09:04 AM..
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Old 01-30-2009, 09:16 AM   #7
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Quote:
Originally Posted by Hoblit View Post
I've tried the java fixes and it doesn't seem to help. The client runs fine in java update 7 from Sun but not in update 11.

Specs
1. OS.Windows XP Professional Service Pack 2
2. Browser. Firefox 3.0.5
3. Nodiatis Client Version. Example: v1.104 (found at the bottom right corner when logged on to Nodiatis)
4. Java Vendor and Version. Sun Microsystems Inc. 1.6.0._07 or 1.6.0._11

Basically, when I run in update 7 I experience the odd disconnect, but that's generally a connection issue on my side. As soon as I upgrade to update 10 or 11, the client becomes so clunky, i.e. takes about 3 seconds to respond to any command, that the game is unplayable.
You need service pack 3. Without it your computer is not safe and there are a multitude of things that could be causing issues with the game because of it. Use windows update to update your computer.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 01-30-2009, 09:27 AM   #8
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Hopilus, what was the duration of the lock-up? And next time it happens post as much as will fit in the message (but make sure it's the bottom-most section). I need to see if it could possible be a memory issue.

Edit: Client v1.105 may help with this issue as well.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
  Reply With Quote

Old 01-30-2009, 09:28 AM   #9
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mmk, will do.
and that lock up lasted about three minutes.
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The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
  Reply With Quote

Old 01-30-2009, 09:59 AM   #10
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deleted
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The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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Old 01-30-2009, 10:00 AM   #11
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after my last post, logged out, cleared my cache and closed all browsers. then relogged.
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The war is waged, the battles are fought, the Angels and the Demons vow that none shall be left standing. Compassion, never to be seen on the battlefield, one lone angel left standing at the battle's end, sword against her foes throat, tears in her eyes, for her fallen comrades and the slain enemies around her, staring into the eyes of the last demon, lowers her sword, a single act of compassion and mercy, never to be forgotten.
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Old 01-30-2009, 10:27 AM   #12
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Unfortunately that last one did not contain any new clues. I've now added a new section to the console instructions in bold in the first post in this thread that will hopefully get us more vital info (hitting 't' and 'm' in console prior to copy/pasting).

Client v1.105 is coming out now but it isn't likely to affect your issue.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 01-30-2009, 01:40 PM   #13
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After a few hours of playing I used to have issues with the java applet message popping up numerious times and spam my screen. Then I would have to close out of all browsers and relog. This went on for a few weeks or so then I found a website on how to increase the java applet memory limit size. After increasing it by using this command "-Xmx300m" that issue has not happened since.

here is the website I used

Sun Java Plugin - How to Increase the Java Applet Memory Limit

If her issue is happening on three different computers all connected on different routers then I would think it's not a local hardware/software issue.

When did the issue start happening?
Can you remember if there an update that came out around that time?

Not sure if this is possible but a good test would be if you could login to your char(s) on someone elses computer that does play nod regularly and doesn't have any of the issues you are having. Then just play like normal and see if it happens again. If it does then you know it's not the local hardware/software that is causing it.
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Old 01-30-2009, 03:47 PM   #14
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Thank you player "RICHP" for your help.
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Old 01-30-2009, 05:44 PM   #15
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Using the newest client and the proper java version will automatically have your settings set to: -Xmx384m
The original post also mentions setting the options to -Xmx1024m but you should only do that if you have over 2 gigs of RAM and are running linux.
The # indicates how much RAM is allocated for Java use.
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 01-30-2009, 06:26 PM   #16
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OK here we go Jeff.

System Windows XP
Browser FireFox 3.05
NoD Version 1.05
Java Sun Microsystems Inc. 1.6.0._11
Ram 512mb

Last 50 lines of Console Can't do.

Problems.
1.Very laggy when moving between areas and moving into a town.

2. Sometimes screen goes black/Freeze. Also it causes Java console to close so i can't post the 50 lines.
when this happens i have to refresh screen and re-log.

Another thing bottom left of screen says "Read www.Nodiatis.com" where as my other tabs say done.
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http://www.freewebs.com/flashusrollus...the 1st help site for Nodiatis
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Old 01-30-2009, 06:36 PM   #17
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Jeff,

Hope this helps....

OS: Windows XP SP 3
Browser: IE 8 beta
Nodiatis Client Version v1.105
Java Vendor and Version: Sun Microsystems Inc. 1.6.0._11-b03
Your amount of RAM: 1 GB

Dump thread list ...
Group main,ac=20,agc=2,pri=10
main,5,alive
Timer-0,5,alive
traceMsgQueueThread,5,alive,daemon
Java Plug-In Pipe Worker Thread (Client-Side),5,alive
AWT-Shutdown,5,alive
AWT-Windows,6,alive,daemon
AWT-EventQueue-0,6,alive
Java Plug-In Heartbeat Thread,5,alive
CacheMemoryCleanUpThread,5,alive,daemon
CacheCleanUpThread,5,alive,daemon
Browser Side Object Cleanup Thread,5,alive
Windows Tray Icon Thread,5,alive
ConsoleWriterThread,5,alive,daemon
Group Plugin Thread Group,ac=2,agc=0,pri=10
AWT-EventQueue-1,6,alive
TimerQueue,5,alive,daemon
Group http://www.nodiatis.com/-threadGroup,ac=5,agc=0,pri=4
Applet 2 LiveConnect Worker Thread,4,alive
AWT-EventQueue-2,4,alive
thread applet-Dark.class-1,4,alive
Thread-10,4,alive
Thread-12,4,alive
Done.
Loaded image: http://www.nodiatis.com/ex/classes/class_20.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_21.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_22.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_23.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_24.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_25.jpg
Loaded image: http://www.nodiatis.com/ex/classes/class_26.jpg
Loaded image: http://www.nodiatis.com/ex/ButtonBack.jpg
Memory: 14,004K Free: 4,258K (30%) ... completed.

I've just been having lag issues while looting and when trying to activate gems in the gemslot.
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Old 01-30-2009, 07:22 PM   #18
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Quote:
Originally Posted by Flashus View Post
OK here we go Jeff.

System Windows XP
Browser FireFox 3.05
NoD Version 1.05
Java Sun Microsystems Inc. 1.6.0._11
Ram 512mb

Last 50 lines of Console Can't do.

Problems.
1.Very laggy when moving between areas and moving into a town.

2. Sometimes screen goes black/Freeze. Also it causes Java console to close so i can't post the 50 lines.
when this happens i have to refresh screen and re-log.

Another thing bottom left of screen says "Read www.Nodiatis.com" where as my other tabs say done.
How many clients are you running at once? Currently each client wants around 384megs and needs roughly 128. Assuming your OS and other apps are eating about half your existing RAM this doesn't leave much for Nodiatis clients. If you are just trying to run 1, however, and are having problems then there may be a solution we can explore.
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 01-30-2009, 07:26 PM   #19
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Quote:
Originally Posted by Stabsalot View Post
I've just been having lag issues while looting and when trying to activate gems in the gemslot.
We have added a #6 question asking how many clients you run at once. Also please provide the java console dump only after you start experiencing the problems. The one you provided appears to be after just starting the game.
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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need help
Old 02-01-2009, 08:04 AM   #20
trippy
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OS. Example: Windows XP
Browser: IE 7
Nodiatis Client Version: v1.105
Java Vendor and Version: Sun Microsystems Inc. 1.6.0._11
Your amount of RAM. 1GB
1 sometimes 2. But problem is still present even when I am running one client.

I have issues with logging in (time out error), lags, and getting booted out of the game. The problems maybe noticably worse in the past few weeks.

Pls help. thanks.
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