[Jerome]

Picture the scene. Scott is one customer in a large department store. He buys $1000 worth of stuff from the store over a few years. He decides that because he has been hanging around the store for a while, knows a thing or two about the products everyone new who comes in who buys something for $50, he breaks whatever they buy. So what customer is more important. The one long term one, or the hundreds of new ones that leave unhappy. Don' give he customer is always right bull****. The "customer" is a plural and collective em for every single person that enters the store. Not one little fat kid with his face in everyone else's ice cream.